Rental Policies and Procedures - Bouncy House Rental, Inflatable Rentals, Party Rentals in Union KY, Northern Kentucky, Florence KY, Independence KY, Boone County KY

Rental Policies and Procedures

Inflatables and all other Equipment

The lessee acknowledges that use of equipment may involve inherently dangerous activities. Lessee further acknowledges understanding that risk of serious injury from participating in inflatable activities, although minimal, does exist. Risks include, but are not limited to all breakable bones, pulled muscles, pulled joints in body, pulled tendons, scraps, scratches, bumps, bruises, physical injury, emotional injury, distress, paralysis and even death.
An adult 18 years of age or older must be present at all times to be the Operator / Attendant.
A trained staff member can be present to supervise for $20hr. (see fees)
Only Children age 6 years of age and older should use any of Jumpin Joe's Equipment because younger children may not have the proper balance, coordination or strength to safely enjoy our equipment.
The safest way to use our equipment is to allow only one child on or in the equipment at a time. If more than one child will be using it, make sure they are about the same age, size and weight.
Participants suffering from previous head, back, neck, muscular-skeletal injuries/disabilities/conditions; pregnant; or deemed susceptible to injury from falls, bumps, or bouncing shall be considered non-eligible to participate in unit interaction at any time.
As Operator / Attendant should check every Participant carefully for Shoes, jewelry, glasses, face paint, silly string, party-poppers, henna, confetti, makers, foods, gum, smoking and drinks should never be used inside or around equipment as these may permanently stain the unit, for which you are liable. Keep in mind that a sharp object can cause injury risks to all participants and damage equipment. (see fees)
Set rules for safe play. Teach children to not roughhouse, tumble, wrestle, dive, or do flips, have them stay away from the entrance or exits and shall not leap from foreign platforms onto equipment, climb on netting or any part of unit not designated for play, and the sides or walls of the equipment. Operator / Attendant must pay attention to the actions to all participants. The energetic kids always want to flips, do somersaults or cartwheels and similar acrobatics, some even wrestling. These can cause serious injuries so the Operator / Attendant must keep an eye on the at all times.
No water or other liquid to be poured or sprayed onto the equipment (other than for cleaning purposes) as it causes the surface of inflatables to become slippery, damages soft play, and can result in subsequent bookings being cancelled if the equipment is too wet to be delivered. If equipment is deliberately soaked you will be charged double your hire fee to cover our costs in subsequent cancelled bookings and drying time.
All participants on any slide should always go feet first on bottom (butt) to slide down the equipment.
No additional toys such as (balls, plastic toys, etc..) shall be brought into equipment unless it’s provided or approved by Jumpin Joes.
Participants must be removed from equipment if they can’t follow safety guidelines set forth in this agreement and on safety label on equipment.
Participants should be aware that the equipment could be hot to the touch when the equipment is exposed to long periods to sunlight.
Absolutely no pets In / On equipment.
Safety mats must be positioned at the bottom of the slide.
Ensure that mats supplied with the equipment remain where they were positioned during installation.
If the inflatable(s) are not being used for any part of the day, please switch the blower(s) off at the mains. IMPORTANT: If more than one blower is being run from a single extension lead you must unplug all but one blower before switching back on, plug the remaining blowers in one at a time only when each inflatable or part is fully inflated.
In the event of rain please remove children from the inflatable(s) and place a table or similar object over the blower(s) to prevent water from being blown inside the inflatable(s). Do not switch the blower(s) off. Once the rain has stopped, please ensure that the entrance and exit to the inflatable(s) are dried with a towel before children are allowed back on as they become slippery when wet.
Ensure that the vent on the side of the blower is kept clear at all times.
Should a blower overheat or lose power, immediately remove children from the inflatable and switch the blower off at the mains. It should restart when switched back on again 4 or 10 minutes later. If it does not please inform us on the telephone number above.
We must be advised as soon as possible in the event of any injury requiring professional medical treatment. Treatment must be sought within 2 hours of the injury occurring and a detailed record of the incident and treatment must be provided to us.
Equipment shall not be used in inclement weather. Such weather conditions include sustained winds/gusts exceeding 15 mph, thunderstorms, lightning, or precipitation of any form (rain, hail, snow, sleet, etc.). In the event such unforeseen weather conditions arise, units shall be safely evacuated and the blowers disabled (unplugged).
At the end of the rental the Operator / Attendant must unplug unit from electric source and keep all Participants / Pets off units when deflated, this could cause tripping hazard, damage to unit or safety hazard to users.
As an Operator/ Attendant regularly check equipment for leaks, objects In or around that could be harmful to Participants, any and all equipment that is rented.
Water equipment (water slide, dunk tank, foam party, etc..) could have ponding issues In / On or around equipment that could result in drowning or slipping in/on or Around the equipment. All water should be drained off and away from equipment, water should never be around anything electrical (blowers and extension cords etc.). As this could result in electrocution Participants shall be kept away from blower(s) during operation of equipment.
Equipment MUST be secured to firm ground at all times in order to prevent “tipping” and subsequent injury. At no time shall equipment be removed from installed location. Our staff members will anchor units properly upon installation. Please leave stakes or sandbags in place. Keep Participants away from these locations due to getting closelined from tie down traps and or tripping hazard from stakes that could cause serious injury.
You must call us immediately upon any equipment failure. If you are unsure about anything, please contact us immediately and have all children carefully exit the equipment and safely unplug the unit from source of electric.

Dunk Booth

Be sure to review ALL Safety Rules with dunk tank operator and all “dunkees” for prior use.
The Dunk A Joe must always have an adult Operator / Attendant on duty when in use.
When tank is going to be unattended, always drain water. NEVER LEAVE A DUNK TANK FILLED WITH WATER UNATTENDED.!
Cordon off a “danger zone” in front of, to the sides of, and behind the tank. Keep people out of the zone to avoid getting hit by an errant or deflected throw. Children should never be allowed inside this “danger zone”
Never place dunk tank on a platform or stage. (Note: When filled, the dunk tank weighs over 3,800 pounds.)
Keep the dunk tank away from electricity.
Keep water level filled to at least 8” from the top of the tank.
Only one person at a time should be allowed on the seat or in the tank.
Keep all non-swimmers, anyone less than 5” tall, or over 250 pounds off of the tank.
Anyone with medical conditions which may place limitations on their physical exertion (Such as, but not limited to: heart condition, pregnancy, back injury, etc.) Should stay off the dunk tank.
To keep from slipping, the dunkee must always wear rubber sole shoes.
Before (and each time) the dunkee climbs onto the seat, they must first make sure the seat is securely locked in place and that the safety latch is engaged.
The dunkee should use the handles to assist in climbing out of the tank and for getting back up onto the seat after being dunked. However, the dunkee must not hold onto the handles while being dunked.
The dunkee must move toward the front of the tank when coming up out of the water to avoid hitting their head on the seat.
Never use hard balls.
Never allow anyone on the seat when the safety netting is not securely in place.
Never stand or Kneel on seat.
When being dunked, the dunkee must keep hands on knees and sit forward on the seat.
Do not allow anyone to hit the target with hands.
Do not operate dunk tank during storm.

Foam Party

The Foam Party must always have an adult Operator / Attendant on duty when in use.
I have been shown how & that the Foam machine / Equipment is properly secured.
I have been shown how to turn on/off the Foam Machine for depth.
In the event of high wind storms, (15 mph or more) I have been instructed on how to use the wind gage and know that all participants are off the unit and unplug the motor and extension cord from power outlet.
I have been instructed to not allow any horseplay, flips, wrestling, diving or any other unsafe activities both in and or around in the Foam Pit.
I understand that an adult (18 Years old & up) must be present at all times when the Foam Machine and Foam Pit is in use.
I have been advised that children of the same size or age group only may use the unit(s) at any given time, no adults and children may use the Foam Pit at the same time.
All Equipment should be securely anchored before Participants are permitted to enter Foam Pit.
I agree to remove any person from the Foam Pit who is violating posted rules of operation.
I have received both written and verbal instructions on the safe operation of Equipment / Foam Pit and agree to follow all safety rules.
Do not move or install Foam Machine near a pool.
Under NO circumstances is climbing on the exterior of the Equipment / Foam Pit allowed.

Fees

Food, Drink, Gum, Stains, Makers, Shoe Mark(s) $150.00
Heavy Grass, Sand, Confetti $125.00
Silly String Up to $2000.00 or replacement of unit
To any & all Cuts, Damage, Stolen Up to $1000.00 or replacement of unit
Blowouts (due over weight of Participants, Players, Children Up to $3000.00 or replacement of unit
Use of water on waterless unit (rain does not apply) $150.00
Human / Animal Waste $250.00
Trained staff member $30 Hr. min 4hr. = $120.00
All Other Equipment Rented (Table, Games, Foam, Generator(s), etc. $30 to $1550.00

Deposit

Jumpin Joe's requires a $50 deposit to hold the available product of your choice. The deposit is fully refundable if you cancel your order at least 30 business days prior to your rental date. If you cancel 29 business days or less prior to your rental you forfeit your deposit.

Refund Policy

Cancellations made within less than 30 business days from rental date all deposits will be forfeited. In the event that cancellation is necessary please contact the Jumpin Joe's immediately at 859-647-0044. Jumpin Joe’s knows mother nature is unpredictable, we will make exceptions based on a case by case situation. If the lessee decides to keep the inflatables knowing that inclement weather is forecasted for that day, the inflatable(s) or game(s) / equipment for the term of the rental agreement ,if it begins to rain or storm after the unit is delivered, there will be NO refunds, rain checks, or exceptions. There will also be no refunds if we have to remove a rental piece or shut down an event early in the case of unsafe conditions, including but not limited to inclement weather.

Rescheduling Policy

In the event customer postpone event date due to inclement weather, Jumpin Joe’s LLC will make every effort to reschedule rental of same units on an alternate date. When same units are unavailable for rescheduled date, similar or like units, if available, shall be provided at no additional charge.
In the event rented units are installed and operational for 2 or more hours at event site, event date is considered official and will not be rescheduled.

Weather Policy

High winds, precipitation, thunderstorms, and cold temperatures pose hazards for the safe operation of our inflatables. Our policies below outline treatment of rentals encountering such unfavorable weather conditions. Note that these policies are specific to inclement weather conditions only and in no way apply to normal weather conditions. Operator/Attendant shall exercise prudence in supervising use of equipment. (i.e. If something appears different from normal operation of unit, immediately stop ongoing activity or occurrence)
In the event of heavy rain, Jumpin Joe’s LLC will not deliver or install the units at event location.
In the event of light rain with forecast for clearing skies, unit/s will be delivered and installed as requested. Units are NOT designed for use in any form of precipitation. Jumpin Joe’s LLC further requires that precipitation must have stopped and units be dried (wiped down) before resuming operation.
In the event of wind conditions exceeding 15 MPH, Jumpin Joe’s LLC units may be installed but not inflated for use until the wind condition improves to less than 15 MPH. If/when wind conditions rise in excess of 15 MPH, all units must be evacuated, blowers disabled, and deflate all equipment when the wind conditions improve to within acceptable limits, Jumping Joes LLC must be notified asap / before the equipment are to be used again.
If outdoor air temperature level drops below 42 degrees after unit installation, blowers must be disabled, units deflated, and operation postponed until air temperature warms above 42 degrees.
Jumpin Joe’s will provide a wind meter for each rental, the unit should be on or near operator/supervisor when Participants / Players / Children are in/on units.

Severe Weather Cancellation Policy

In the event weather conditions are forecast as potentially severe, Jumpin Joe’s LLC reserves the right to provide a rain check or cancel the reservation at that time.
In the event weather conditions are forecasted as potentially severe, customers maintain right of reservation cancellation. Upon installation of equipment, equipment shall be considered rented and subsequently non-refundable.
This policy is limited to justifiable weather cancellations for that rental day and does not apply to any other reason for customer cancellation.